Welcome to DECIDE4ACTION Support Center

To streamline your support requests and better serve you, we offer a convenient support ticket system. Each support request gets a unique ticket number which allows you to track your ticket's progress online. A complete archive of all your support requests is kept for your reference. Please use your company email address to create a ticket.

You may also contact our support department directly at:

(+1) 844-843-0454 for support on all products – except ERP and OEE Toolkit support:
Phone support on weekdays from 8 am to 5 pm CEST and 8 am to 5 pm EDT 

(+1) 866-659-2517 for ERP :
Phone support on weekdays from 8 am to 5 pm EDT

(+31) 880 112 999 for OEE Toolkit support:
Phone support on weekdays from 8:30 am to 5 pm EDT – local phone charges apply